NOAA NMITS

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Contract Number 47QTCA19D007L/1305M421ANAAA0047
Base Period of Performance 11/20/2020 – 11/19/2025
Option Period 11/20/2025 – 11/19/2030
Ceiling $2.1B
Contract Types Firm Fixed Price (FFP), Time and Materials (T&M), Labor Hour (LH), Hybrid
Contract Scope of Work:
The NMITS contract provides NOAA-wide coverage for IT Core Management Components and Service Areas as well as Cross-cutting services that support the government through system design, development, fielding, and sustainment of global NOAA IT needs vital to the oceanic and atmospheric observing needs of the United States (US). The services and capabilities supported by the NMITS contract provide adaptive and timely solutions for NOAA organizations to satisfy current and future IT requirements.

NMITS Task Orders contain requirements for one or many of the Services Areas listed under the Core Management Component. At the Task Order level, enterprise activities and services may be combined to maximize efficiencies, drive process improvements, eliminate service overlaps, and realize cost efficiencies to the government.

Core Management Components:
  • Enterprise Services
    • Technology Assessment and Evaluation
    • Systems/Infrastructure Engineering
    • Independent Testing and Evaluation
    • Logistical Support and Inventory Management
    • Asset and Configuration Management
    • Technical Writing and Documentation Support

  • Customer Support Services
    • Customer Relationship Management Services
    • End User Computing Support
    • Customer Experience Management and Operations
    • Customer Education and Training
    • Customer IT Infrastructure Installation, Build Outs, and Decommissioning
    • Service Desk
    • Desktop Management

  • Mission and Business Applications, Tools, Portals, and Web Services
    • Software Engineering, Development, and Integration
    • Mission and Business Application/Tool Development, Test, Integration, and Maintenance
    • Web and Portal Systems Development, Integration, Maintenance, and Management
    • Knowledge and Content Management
    • Life Cycle Software License Management and Control

  • Enterprise Computing, Cloud, Storage, Shared and Field Services
    • Server and Workstation Baseline Creation, Standardization, Deployment, and Patch Management
    • Enterprise Systems Maintenance and Repair
    • Field Service Support
    • Server Administration and Management
    • Storage Administration and Management
    • Data Services, Data Administration, and Database Management
    • Enterprise Cloud Services, Administration, and Management
    • Enterprise Operations, Event Monitoring and Management, Performance Monitoring, and Analysis
    • Enterprise Infrastructure Maintenance and Repair
    • Service Delivery Center, Data Center, and Equipment Room IT Management
    • Enterprise Data Backup, Disaster Recovery (DR), and Continuity of Operations (COOP) Program Operations and Support

  • Data and Voice Network Services
    • Collaboration Services
    • Cable/Fiber Installation, Testing, Troubleshooting, and Management
    • Network Administration and Maintenance
    • Network Operations, Event Monitoring and Management, Performance Monitoring, and Analysis
    • Wireless and Mobile Device Support
    • Voice Installation, Operations, and Maintenance
    • Video and Video Teleconferencing Installation, Operations, and Maintenance
    • Knowledge Wall and Video Display Integration, Operations, and Maintenance
    • Satellite Communications Initialization, Operations, and Management IT Support

  • Cybersecurity and Information Assurance Services
    • Security Operations Center (SOC)
    • Security services
Cross-cutting services:
  • Program Management
  • Subcontracted Technical Support Services
  • Call Out/Per Call Support Services
  • Surge Support Services
  • Deployment Support Services